Terms of service
1. Introduction
By accessing, browsing, or purchasing from GoldenHues Co., you agree to be bound by these Terms & Conditions. These terms apply to all users of the website.
2. Eligibility
By using this website, you confirm that you are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.
3. Product Information
- We strive to ensure that all product descriptions, images, and prices are accurate.
- However, minor variations in color, finish, or appearance may occur due to lighting,
photography, or screen settings.
- Such variations shall not be considered defects.
4. Pricing & Payments
- All prices are listed in INR and are inclusive/exclusive of applicable taxes as stated.
- Orders are confirmed only after successful payment.
- We reserve the right to cancel or refuse any order due to pricing errors, stock unavailability, or suspicious transactions.
5. Order Acceptance & Cancellation
- GoldenHues Co. reserves the right to accept or reject any order at its sole discretion.
- Orders may be cancelled before dispatch due to unforeseen circumstances.
- Refunds (if applicable) will be processed as per our Refund Policy.
6. Shipping & Delivery
- Shipping timelines are estimates and may vary based on location and courier serviceability.
- Once dispatched, delays caused by courier partners are beyond our control.
- Please refer to our Shipping Policy for detailed information.
7. Returns, Refunds & Exchanges
- Returns are subject to our Refund & Return Policy.
- All returned items must pass quality inspection.
- Certain items such as earrings, worn jewellery, or items without original packaging are nonreturnable due to hygiene and safety reasons.
8. User Responsibilities
- You agree to provide accurate, complete, and current information for all orders.
- Any misuse of the website, fraudulent activity, or violation of terms may result in account suspension or legal action.
9. Intellectual Property
- All content on this website, including logos, images, text, and designs, is the intellectual property of GoldenHues Co.
- Unauthorized use, reproduction, or distribution is strictly prohibited.
10. Limitation of Liability
- GoldenHues Co. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
- Our total liability shall not exceed the value of the order placed.
11. High-Value Jewellery Disclaimer
- Customers are responsible for ensuring safe receipt of high-value orders.
- GoldenHues Co. is not liable for loss or theft after successful delivery confirmation.
12. Force Majeure
- We shall not be held responsible for delays or failure to perform obligations due to events
beyond our control, including but not limited to natural disasters, strikes, pandemics, or
government restrictions.
13. Governing Law & Jurisdiction
- These Terms & Conditions are governed by the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of courts in [Your City – e.g., Mohali/ Chandigarh].
14. Modifications to Terms
- GoldenHues Co. reserves the right to update or modify these Terms at any time without prior notice.
- Continued use of the website constitutes acceptance of the updated terms.
15. Contact Information
For any questions regarding these Terms:
Email: goldenhuesco@gmail.com
Phone/WhatsApp: +91 98780 44117
By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.